At Akiba Commercial Bank Plc, we remain committed to putting our customers at the heart of everything we do. As part of reinforcing our customer-centric culture, we continue to engage directly with our customers to listen, learn, and grow together.

On 16th July 2025, we hosted a meaningful customer engagement event in Moshi. The forum was an opportunity to strengthen our relationship with the community, share updates on our journey, and deliver impactful financial education for empowering our customers to make more informed financial decisions.

Most importantly, we collected valuable feedback and insights that are helping us reshape our business strategies to create deeper, more meaningful impact for both our customers and the communities we serve.

We are truly grateful to our loyal customers from the Moshi Branch who participated actively and shared their voices with us.

At Akiba, we don’t just say we listen, we act.
We reaffirm our commitment to serve with excellence and continue to seek ways to exceed your expectations.

Managing Director Mr. Arumasi opens the customer engagement forum in Moshi.

The new Branch Manager of Moshi, Ms. Florentina Manyilunzi, was officially introduced to customers during the meeting.

⁠Customers attentively followed the financial education session conducted during the meeting.

A group photo of ACB staff and Moshi customers, symbolizing unity and partnership.